This site is run by CBD First by Vapouround CBD in the UK. Throughout this site, references to ‘us’ or ‘we’ refers to the company. (Registered company name in the UK: Vapouround Vape Lounge Littleover)

 

We endeavour to provide the best customer experience, including all information, utilities and services made available by the company for the customer. To use this site, we kindly ask for you, the user, to accept our terms and conditions and other policies like our privacy and cookies notices. By visiting this site, or by making a purchase through this site, you engage with the services we offer, and as such agree to the terms stated here. These terms and conditions apply to all aspects of the CBD First website. If for any reason you cannot accept these terms, you may not be able to access the products or services offered here. We ask that you read these terms and conditions carefully before using our site or making a purchase. Make sure to check back here for any new features or updates, which will also be covered by these terms. For details on what personal data we process, check out our privacy policy and cookies notice.

 

General terms 

Management reserves the right to refuse service to anyone for any reason at any time.

By using this site, you understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks to a third-party online payment gateway.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of this site or access to the site or any contact on the website through which the service is provided, without express written permission from CBD First management.

 

Online purchases 

Thinking of buying something from our online shop? Great!

By agreeing with these terms and conditions, you confirm that you are at least 18 in live in the UK. Currently, we do not ship outside of Great Britain and Northern Ireland.

If you are visiting our site from outside of the UK, by using this site you confirm that you are at least the minimum age required by the law in your jurisdiction to access CBD products.

You may not use any products featured on this site for any illegal or unauthorised purposes nor may you violate any laws in your jurisdiction, including but not limited to copyright and intellectual property laws.

You must not transmit any worms or viruses or any code of a destructive nature via this site.

A breach or violation of any of the terms and conditions stated here will result in an immediate termination of your services.

Note: This site uses end-to-end encryption.

 

Shipping and delivery

We offer FREE delivery on all orders over £30. 

We currently ship to the UK and Republic of Ireland only.

All orders are sent via Royal Mail Standard.

UK standard shipping costs = £2.99 (for orders under £30)

ROI standard shipping costs = £9.95 (for orders under £30)

 

Accuracy and timeliness of information provided & orders

CBD First is not responsible and cannot be held liable for any inaccurate information published on this site. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. If you rely on this information, you do so at your own risk.

This site may contain certain historical information. Note that this may not be current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

We reserve the right to refuse any order you place with us via this site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order for any reason. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

 

Changes to services and prices 

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the sale of a product or service from this site, without notice at any time.

We shall not be liable to you, the customer, or to any third party for any changes, price change, suspension or discontinuance of the service.

 

Third parties 

Certain content, products and services available via our site may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible or liable for examining or evaluating the content or accuracy on these sites and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Any claims or complaints for products or services relating to any third-party websites must be filed with said websites.

 

Prohibited uses

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

You can review the most current version of these terms and conditions at any time.

We reserve the right, at our sole discretion, to update, change or replace any part of these terms by posting updates and changes to our website. It is the user’s responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these terms constitutes as acceptance of any changes.

 

Online Returns Policy

As a customer, you have consumer returns rights under the Consumer Contracts Regulations.

The Consumer Contracts Regulations gives you a cancellation period that starts the moment you place your order and ends 14 days from the day you receive your goods.

You then have a further 14 days from the date you notify the retailer that you’d like to cancel your order to return the goods to them.

Your consumer rights for returning goods falls under the Consumer Rights Act (which replaced the Sale of Goods Act in October 2015).

The Consumer Rights Act gives you the statutory right to return something and get your money back if it’s faulty.

 

In Store Returns Policy

Shops in the UK aren’t required by law to have a returns policy. Returns and exchanges are offered in store at the discretion of management.

 

Note: Perishable items: you won’t usually be able to return an item if it’s perishable. This includes e-liquids and consumables such as gummies, tinctures etc.

 

If you would like to see about returning a product you bought in store or online, you will need to provide your receipt and the original packaging for the product.

 

To learn more about Consumer Rights in the UK, go to https://www.which.co.uk/consumer-rights/advice/i-want-to-return-my-goods-what-are-my-rights

 

Contact us 

Should you have any queries about the above terms and conditions, please contact a member of the team via the contact details on our homepage.